You may have encountered any of the following errors when you try to restore your iPhone.
Errors 4005/4013/4014/9 are similar and closely related, so the steps listed in this article can help you fix all of those errors.
Why Do You See These Errors?
These four errors can occur when there is a problem upgrading iOS to the latest version or restoring your iPhone. This may be due to any of the following reasons:
- iTunes is not properly installed.
- Hardware failure, such as interruption of USB connection due to faulty cable or ports.
- Wi-Fi signals are poor.
- A virus infection.
How to Successfully Fix These Errors
Even though these errors may come with a huge headache, fixing them doesn't have to be a big deal. To fix any of those iPhone errors, take the following steps, in this order:
- Update iTunes. Most likely, you are running into this error because your version of iTunes is not the latest version. Check the Apple store for the latest update of iTunes and try again.
- Force restart your device. Sometimes, these errors are caused by a temporary software glitch that a restart can fix. You can simply reboot your device, or perform a hard reset, which erases all data and settings on your iPhone. So, please make a backup of your iPhone before doing a hard reset. Then, try the restore or update again.
- Connect device to iTunes and update. If the error first two steps do not fix the errors, use a USB cable to connect your iPhone to a computer. When iTunes asks if you want to update or restore your device, select Update. Selecting the Update option reinstalls your iPhone’s operating system without erasing your data. However, choosing Restore wipes off all your data.
- Try a different USB cable. Sometimes, any of these iPhone errors can be caused by a hardware problem such as a faulty USB cable. This can cause a disconnection between your iOS device and iTunes. Replace the USB cable with another working one, and retry the update.
- Restore using a different computer. If swapping your old USB cable for a new one doesn’t fix the problem, the USB port or any other hardware on the computer could be faulty. Disconnect your iPhone and try to restore or update your device on another computer.
- Check device battery. A lack of power may cause iTunes error 4005. So, make sure your iPhone is fully charged and the battery works well.
- Contact Apple Support. If any of the above methods does not fix error 4013, 4005, 4014 and you’re your device, contact Apple Support Center. They have experienced technicians who will tell you what to do next.